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Terms and Conditions

ACE Performance Month-to-Month Training Agreement

Athletes Course To Excellence Performance LLC DBA ACE Performance (“ACE Performance”)

By purchasing and enrolling in ACE Performance training services, Client acknowledges and agrees to the following terms and conditions:

 

1. PROGRAM DESCRIPTION

ACE Performance provides sports performance training services including, but not limited to:

  • Speed & agility training

  • Strength and conditioning

  • Explosive power development

  • Mobility and injury prevention work

  • Performance testing and tracking

  • Team training and/or small group training

  • Sports-specific athletic development

Programming structure, session frequency, and training methods may vary depending on:

  • Athlete age

  • Sport

  • Time of year

  • Team season

  • Performance goals

  • Facility scheduling

ACE Performance reserves the right to modify training structure, schedules, and programming at its discretion in the best interest of athlete development and facility operations.

 

2. TERM OF AGREEMENT

This membership is structured as a 12-month training commitment billed on a month-to-month recurring basis.

Client understands and agrees that:

  • Monthly payments reserve the athlete’s roster spot within ACE Performance programming.

  • Athletic development requires long-term consistency and progression.

  • Membership remains active until properly canceled under the cancellation terms outlined below.

 

3. PAYMENT TERMS

Client authorizes ACE Performance to charge the payment method on file on a recurring monthly basis for the selected membership plan.

Client agrees:

  • Payments are automatically recurring.

  • All payments are due on the scheduled billing date.

  • Failed or declined payments may result in suspension or removal from training until payment is resolved.

ACE Performance reserves the right to:

  • Retry failed payments

  • Charge late fees where permitted

  • Suspend participation for non-payment

All payments made are non-refundable unless otherwise required by law.

 

4. CANCELLATION POLICY

30-Day Notice Requirement

Cancellation requests must:

  • Be submitted in writing

  • Include a minimum 30-day notice prior to cancellation

  • Be sent before the next billing date

Verbal cancellation requests will not be accepted.

Early Cancellation Terms

Client understands this is a 12-month commitment structured with month-to-month billing flexibility.

If Client chooses to cancel before completion of the 12-month term, Client agrees to the following early cancellation conditions:

  • A cancellation fee equal to one month of membership may be charged.

  • If proper notice is not provided, ACE Performance may process one final billing cycle.

  • Any outstanding balances must be paid in full prior to cancellation being finalized.

ACE Performance reserves the right to deny future enrollment opportunities to accounts with unresolved balances or prior payment disputes.

 

5. NO CHARGEBACK / PAYMENT DISPUTE POLICY

By enrolling in ACE Performance services, Client acknowledges that:

  • Services purchased are legitimate athletic training services.

  • Training access, scheduling, staffing, and roster allocation begin immediately upon enrollment.

Client agrees to contact ACE Performance directly regarding any billing concerns before initiating:

  • Chargebacks

  • Bank disputes

  • Payment reversals

In the event of a dispute, ACE Performance reserves the right to provide:

  • This Agreement

  • Attendance records

  • Scheduling records

  • Communication history

  • Payment history

  • Program information

as evidence to financial institutions or payment processors.

Client may also be responsible for:

  • Chargeback fees

  • Collection costs

  • Administrative fees

  • Attorney fees where permitted by law

 

6. MISSED SESSIONS

Missed sessions:

  • Do not pause billing

  • Do not extend membership terms

  • Do not qualify for refunds or credits

Make-up sessions are not guaranteed and are provided solely at the discretion of ACE Performance.

 

7. ASSUMPTION OF RISK & LIABILITY WAIVER

Participation in sports performance training involves inherent physical risks including, but not limited to:

  • Muscle strains

  • Sprains

  • Falls

  • Serious injury

  • Illness

  • Physical exhaustion

Client voluntarily assumes all risks associated with participation in ACE Performance activities.

ACE Performance, its owners, coaches, employees, contractors, and affiliates shall not be held liable for injuries, damages, or losses arising from participation except where prohibited by law.

Client affirms that the participating athlete is physically capable of engaging in athletic training activities.

 

8. CODE OF CONDUCT

ACE Performance reserves the right to suspend or terminate participation for:

  • Disruptive behavior

  • Unsafe conduct

  • Harassment

  • Repeated tardiness

  • Failure to follow coaching instruction

  • Damage to equipment or facilities

Termination due to conduct violations does not eliminate outstanding financial obligations.

 

9. MEDIA RELEASE

Client grants ACE Performance permission to use:

  • Photos

  • Videos

  • Training footage

  • Performance data/results

for marketing, advertising, website, and social media purposes unless written notice is submitted requesting otherwise.

 

10. AGREEMENT ACKNOWLEDGMENT

By completing purchase and enrollment through this payment processor, Client acknowledges that they:

  • Have read and understood this Agreement

  • Voluntarily agree to all terms and conditions

  • Authorize recurring billing under the selected membership plan

  • Accept the cancellation and payment policies outlined above

This Agreement constitutes the full understanding between ACE Performance and Client. ACE Performance reserves the right to update policies and operational procedures as reasonably necessary

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